Position available: Project Manager (Russian Speaker)

Job description:

  • Understand SLA agreed with the customer/channel partner and ensure that it is fully executed by both Trax and the customer/channel partner
  • Create and maintain required project artefacts including project schedule, training materials, project requirements documents and presentations for various discussions
  • Ensure project environment is ready on time including database set up and customer requirements
  • Setup project phases and activities so relevant resources can be correctly allocated in the Trax scheduling database
  • Ensure effective communication between project teams (including internal and external partners and consultants) and the customer
  • Act as primary Trax interface for client project manager, partner project manager, and internal partners (Sales, Product, R&D, Support, QA, etc.)
  • Liaise with the sales organization during the sales-to-services transition and with the support organization during the services-to-support transition
  • Provide local 2nd level support to customers in local languages (German speaker)
  • Obtain input from all necessary solution stakeholders within the customer firm/channel partner. Adapts solutions, as necessary, to ensure appropriate support
  • Coordinate closely with internal sales, sales operations, and service resources to align solution design with customers’ business requirements
  • Monitors customer/channel partner support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure
  • Maintains relationships with client’s/channel partners by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
  • Actively supporting sales cycles and pipelines helping positioning demonstrations, presentations and trainings
  • Prepare and execute product presentations including live demonstrations
  • Create, configure and coordinate Proof of Concept (POC)
  • Create documentation required to support the sales cycle: solution diagrams, technical architecture diagram and more
  • Provide feedback to product management and engineering team on product features
  • Demonstrate solid understanding of Trax solutions and tools (Trax components and Trax studio) and assist pre-sales/sales in meetings with local organizations.


  • Minimum 4 years’ experience of IT project management or IT solution sales/pre-sales roles
  • Ability to analyze, plan, control, and deliver concurrent solutions to schedule and budget targets
  • Demonstrated ability to implement appropriate and consistent project control and reporting processes, provide effective stakeholder management, and mentor and coach project delivery teams
  • Perceptive, collaborative and strongly customer-orientated with demonstrated ability to build strong relationships with clients and internal stakeholders to ensure successful project implementation
  • Flexible, energetic, with a strong sense of entrepreneurship, creative mind, ability to think out-of-the-box
  • Strong leadership skills, readiness to walk an extra mile in order to reach the goals
  • Self-motivated and able to work independently
  • Highly organized and efficient
  • Handles stressful situations and deadline pressures well
  • Demonstrated aptitude for problem-solving Solid verbal and written communication, presentation and facilitation skills in English
  • Ability to present a professional image and to act in the best interests of Trax
  • Hands-on knowledge of the software development lifecycle using structured approaches such as Waterfall, RUP, Agile, etc. – preferred
  • Knowledge of the retail industry – an advantage


  • Either strong in business domain (BA skills) or strong technical background (technical architect or technical lead) is strongly preferred
  • Required languages: English and Russian – fluent

Start date: ASAP

Details about the company

Name: Trax Retail Ltd. (LINK)

Sector: Tech

Company description: 

Trax Retail Limited has an innovative, team-oriented and high-energy culture. We offer an exciting work environment, and plenty of opportunities for you to grow as a professional and as an individual